Car Insurance Surveyor – Your Guide to Understanding the Who, How and When!

Car Insurance Surveyor – Your Guide to Understanding the Who, How and When!

Printed on March 23, 2021. EST READ TIME: Three minutes

Car Insurance Surveyor – Your Guide to Understanding the Who, How and When

Who’s a automobile insurance coverage surveyor?

A automobile insurance coverage surveyor isn’t somebody you’ll actually wish to meet, however there are occasions if you may need to. In different phrases, your interplay with a surveyor solely occurs in case your automobile meets with an accident (which you don’t need, in fact) and he gauges the damages in order that the insurer can resolve whether or not to honour your declare or not. So, every time your automobile suffers any harm and also you wish to increase a automobile insurance coverage declare, there’s a set course of that comes into the image. In case your automobile is broken in an accident, you’ll have to inform your insurance coverage firm and submit all the mandatory paperwork. The insurer will then ship the surveyor.

When is the automobile insurance coverage surveyor deployed?

In response to legislation, for declare payable quantity lower than INR 20,000, a common surveyor is deployed by the insurance coverage firm. Nevertheless, for a declare payable quantity greater than INR 50,000 and above, requires a licensed surveyor. In any case, quantity large or small, each policyholder has the proper and the entry to a automobile insurance coverage surveyor for a clear declare settlement.

Tips on how to talk with a automobile insurance coverage surveyor?

Whereas the assembly with a automobile insurance coverage surveyor is unlucky for a policyholder, however what’s essential is how effectively you’ll be able to talk your points and are capable of get the utmost claims in your harm. Due to this fact, to maintain the communication clear and in your favour, simply comply with these steps:

1. The accident web site have to be left untouched: Let the accident web site be untouched till surveyed by your surveyor. Any repairs carried out on the location might go towards your favour and the insurance coverage firm might reject the automobile insurance coverage declare. Don’t tow the car as this may occasionally result in an pointless dispute in your declare.

2. Give a accomplished declare report: Your declare report needs to be intensive and explanatory, giving all minute particulars and obligatory justification. This offers you a robust level whereas making negotiations with the surveyor.

– Present the minutest particulars and information, right down to small scrapes, scratches and dents, whereas asking for the declare quantity.

– Moreover, don’t forget to submit a replica of the FIR in case of an accident and any harm carried out to a 3rd get together.

– Click on and fasten images of location, accidents and witness assertion, if doable, to strengthen your case.

3. Saving information of communication and dealings: At all times hold a recorded copy of any discussions with the insurance coverage agent and surveyor, corresponding to emails or textual content messages.

4. Previous and new harm: Keep transparency and ensure your declare report clearly differentiates between an previous and new harm. If the brand new harm isn’t reported on time, your declare might get rejected.


When your automobile suffers any harm as a result of an accident or calamity, the insurance coverage will shield you towards monetary losses. So, to get the proper declare quantity, hold all of the above factors in thoughts whereas speaking with a automobile insurance coverage surveyor and bear in mind to have a transparent and articulate dialogue, supported by information and proofs.

Disclaimer: The above data is for illustrative functions solely. For extra particulars, please consult with coverage wordings and prospectus earlier than concluding the gross sales.

This weblog has been written by:

S. Gopala Krishnan | Motor Insurance coverage Professional | 40+ years of expertise in insurance coverage business

A veteran in insurance coverage business. S. Gopala Krishnan is a reputation to reckon with within the subject of reinsurance, he has headed the Reinsurance division and has wealthy expertise in different fields of motor insurance coverage. He likes to share his opinion on newest matters within the insurance coverage business and the way he will help folks in safeguarding their belongings utilizing insurance coverage merchandise.

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